Branch Occupancy Reporting

Business area

A leading global HR company with a footprint of 3,000+ branches needed a smarter way to monitor and manage office space usage. The aim? Optimize real estate, reduce unnecessary costs, and empower strategic decisions on office expansions or closures - all with reliable, real-time data.

Main Challenge

The current challenges consisted in from the inability to track branch occupancy in a single centralized overview and the lack of reliable data on actual space utilization. The situation is further complicated by global time zone differences and the difficulty of distinguishing real users from passive devices. These factors increase the risk of poor decision-making based on inaccurate information. Additionally, there is no unified platform providing clear visualizations and analytics.

Automation challenges

  • High volume of data across time zones
  • Inability to track branch occupancy in one centrilized overview.
  • Lack of reliable data on actual space utilization
  • Difficulty separating real users from passive devices
  • High risk of poor decisions from inaccurate data
  • No unified platform with clear visualizations and analytics

Solution Needed

  • • Automated daily occupancy reports with full history.
  • • Cross-branch comparisons at a glance.
  • • Visual dashboards with intuitive charts and heatmaps.
  • • Precise occupancy rates based on designed office capacity.
  • • Integration with internal systems such as CMDB, Active Directory, ServiceNow, and the corporate Wi-Fi network.
  • • Secure SSO login and role-based access.

Solution Provided

Platform with clear visualizations and analytics

  • A sleek web platform showing overview of all branches with full metadata (address, location, area, size etc.).
  • Automated daily tracking of in-office employee presence.
  • Smart occupancy calculations with sorting by peak usage or load.
  • Color-coded heatmaps indicating occupancy (blue = underutilized, red = overloaded).

Optimized user tracking with security and flexibility

  • Filters to remove passive devices (e.g., printers, tablets).
  • User deduplication logic – one person, one count, even when using multiple devices.
  • Customizable display of recently connected users and their devices.
  • Time zone-aware data processing for accurate regional reporting.
  • Enterprise-ready with SSO login and granular permissions.

Implemented in

6

months

Performance with

97%

accuracy rate

More than

3000

branches covered

Global

24/7

time-zone reliability

Daily automated

100%

reporting

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The Branch Occupancy Reporting solution has completely transformed how we manage our global office footprint. We now have a clear, data-backed view of how our branches are utilized, helping us make strategic decisions with confidence. The ability to visualize occupancy trends across thousands of locations is a game-changer. This project not only optimized our operations but also significantly reduced unnecessary real estate costs. We see even greater potential in this tool and are already planning to extend it with additional business data sources to support broader space and workforce planning across the organization.

M. M.

Global Head of Network Security & NW Service Mgm

Customer Benefits

Optimization based on data-driven decisions

Optimization based on data-driven decisions

Transparent & complex branch occupancy insights

Transparent & complex branch occupancy insights

Significant cost saving & operational improvements

Significant cost saving & operational improvements

Secure, Autoamated & scalable reporting

Secure, Autoamated & scalable reporting

Frequently asked questions

What integration options are available with the DNA product?

Who is behind this solution

Lukáš Vu

CEO

Used technologies

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