Chatbots

Your robotized Service Desk agent / HR Assistant / Finance Assistant / IT Support agent

Basic chatbot use cases are delivered in less than 6 weeks.

What is a Chatbot

01

Your 24/7 robotized employee (low salary, no sickness, no holidays)

02

Contains a business logic and decides based on the business rules

03

It is an intelligent software (program) used to communicate with an end-user (even in multiple languages)

04

Can be implemented in many communication channels - like messengers, web chats, etc.

Why to use Chatbots

More than

50 % the users

prefer to chat about their
questions over a phone call

Chat is becoming the

most favorite

communication channel

You can

stay
in touch

with your users any time,
any day, and reply instantly

Chatbots are

not limited

by business hours,
they never sleep

It can be

integrated

to other systems based
on the process

Basically

no changes

in your current environment
are needed to get started

Who can use a Chatbot

Everyone who needs to stay in contact with users 24/7

Everyone who deals with the similar requirements over and over again

Everyone who wants to reduce time needed to clear out the queries

Architecture
of Chatbots

svg

Source code owner by
customer

Integration to world-class NLP frameworks

Hosting both on-premise and
cloud

Using modern technologies
and frameworks

Chatbots wont keep your customers
waiting for the answer!